Delivery Information
WE DELIVER TO MAINLAND UK ONLY
We no longer deliver to Northern Ireland, Republic of Ireland, UK Islands
No International deliveries
We deliver throughout Mainland UK at a Standard Delivery Charge of £10.00 for items weighing 20 kilos or less. Our 24 hour APC Couriers deliver Monday to Friday up to 4.00pm
Orders placed before 12.00 pm (and the items are in stock) will be dispatched the same day and delivered on the next working day. Orders placed after 12.00 pm will be shipped the following day. All deliveries are tracked
MAXIMUM 6 CANS (30 Litres) CAN BE ORDERED AT ANY ONE TIME IF YOU REQUIRE A LARGER QUANTITY PLEASE CONTACT US WE WILL BE HAPPY TO TAKE A PHONE ORDER.
DELIVERY INSTRUCTIONS
APC Couriers will email you with tracking details.
If you are not around to sign for the delivery, please can you add in COMMENTS below a safe place this can be left.
APC drivers are not permitted to follow instructions on a written note left by the customer.
POSTAGE OFFER – 2 for the price of 1
Please see the Special Offer for postage
PRODUCTS CONTAINING DICHLOROMETHANE (DCM) CANNOT BE DISPATCHED WITHOUT CONFIRMATION YOU ARE AN INDUSTRIAL USER
THE CONFIRMATION TICK BOX CAN BE FOUND BEFORE ADDING THE PRODUCT TO SHOPPING CART
SCOTTISH HIGHLANDS The following Postcodes are not covered by our Standard Delivery Charges |
AB37-38 AB41-56 IVI-20 IV-20 IV25 IV30-37 IV63 PH15-26 PA21-35 PA37-39 PH33-49 IV21-24 IV26-28 IV40 FK19-21 PA36 PA40 PH30-32 PH34-41 PH50 KW1-KW14 |
Deliveries will take up to 3/5 days. All Deliveries are Tracked. Please contact us with your postcode for a delivery quote to your area |
25 LITRE DRUM DELIVERIES
THESE REQUIRE A PHONE ORDER AS EACH AREA WILL HAVE A DIFFERENT HAULAGE COST
Please contact us with your Postcode for a quote to your area
1 x 25 Litre drum – weight 28 Kilos.
Due to Health and Safety Standard Legislation orders weighing 28 Kilos and above will be palletized.
Palletized deliveries can be dispatched using our Next Day or Standard Delivery Service of 2/3 days.
Palletized deliveries will incur extra charges if a tail lift is required, if an AM or PM delivery time is requested or a specified time slot between 10.00am and 5.00pm is requested.
The Next Day Delivery Service for Pallets can be arranged, however, some Postcodes are exempt from this service, please contact us for further details on areas covered by the next day service and the delivery charges.
A Next Day Delivery NOT delivered on time will be charged at the Standard Rate, we will refund the difference to your Account.
A Quote for Palletized returns can be obtained on request this amount will be paid by the customer. On receipt of payment we will arrange collection.
RETURNS
We will accept returns, orders weighing up to 20 kilos incur a £15 return charge to be paid by the customer, on receipt, we will arrange collection
Please do not hesitate to contact us by phone on 01925 75 3553 or via email sales@ktecproducts.co.uk if you would like any further information on our delivery services.